答覆
<p>目前有下列管道供民眾陳情諮詢:</p>
<ol>
<li><span style="font-family:"新細明體","serif"">電子郵件</span>(E-MAIL)<span style="font-family:"新細明體","serif"">:可利用陳情整合平台</span>(https://talk.taichung.gov.tw/Home/Index)<span style="font-family:"新細明體","serif"">反映。</span></li>
<li><span style="font-family:"新細明體","serif"">寫紙本書信:民眾可直接寫信至本府,由專人協助交辦各機關處理。</span></li>
<li><span style="font-family:"新細明體","serif"">撥打</span>1999(<span style="font-family:"新細明體","serif"">外縣市請撥</span>04-22203585)<span style="font-family:"新細明體","serif"">,由話務人員專人服務。</span></li>
<li><span style="font-family:"新細明體","serif"">通訊軟體:目前僅開放<strong>聽語障朋友</strong>使用</span>LINE(1999 Line ID<span style="font-family:"新細明體","serif"">帳號為</span>taichungcity1999)<span style="font-family:"新細明體","serif"">及</span>Skype(1999Skype<span style="font-family:"新細明體","serif"">帳號為</span>taichung1999_1<span style="font-family:"新細明體","serif"">或</span>taichung1999_2)<span style="font-family:"新細明體","serif"">服務。</span></li>
<li><span style="font-family:"新細明體","serif"">文字應答服務:可利用陳情整合平台</span>(https://talk.taichung.gov.tw)<span style="font-family:"新細明體","serif"">,點選「</span>1999<span style="font-family:"新細明體","serif"">文字應答服務」,即可進行市政諮詢或案件陳情。</span></li>
</ol>