答覆
<p>目前有下列管道供民眾陳情諮詢：</p>
<ol>
<li><span style="font-family:"新細明體","serif"">電子郵件</span>(E-MAIL)<span style="font-family:"新細明體","serif"">：可利用陳情整合平台</span>(https://talk.taichung.gov.tw/Home/Index)<span style="font-family:"新細明體","serif"">反映。</span></li>
<li><span style="font-family:"新細明體","serif"">寫紙本書信：民眾可直接寫信至本府，由專人協助交辦各機關處理。</span></li>
<li><span style="font-family:"新細明體","serif"">撥打</span>1999(<span style="font-family:"新細明體","serif"">外縣市請撥</span>04-22203585)<span style="font-family:"新細明體","serif"">，由話務人員專人服務。</span></li>
<li><span style="font-family:"新細明體","serif"">通訊軟體：目前僅開放聽語障朋友使用LINE(1999 Line ID帳號為taichungcity1999)及Skype(1999Skype帳號為taichung1999_1， 服務時間為週一至週五8:30-17:00)服務。</span></li>
<li><span style="font-family:"新細明體","serif"">文字應答服務：可利用陳情整合平台</span>(https://talk.taichung.gov.tw)<span style="font-family:"新細明體","serif"">，點選「</span>1999<span style="font-family:"新細明體","serif"">文字應答服務」，即可進行市政諮詢或案件陳情。</span></li>
</ol>
